MYOB PDF Manager uses a licence file on a network to track instances of the software used in real-time. Due to the way in which SmartEncrypt third-party libraries work, SmartEncrypt installation on Windows machines causes a slight change in behaviour, which prevents PDF Manager from launching.
To resolve this issue, there are a number of registry updates that need to be applied to the SmartEncrypt installation.
To add MYOB PDF Manager support:
- Ensure the device is running the latest version of the SmartEncrypt desktop client for Windows.
- Download the zip file attached to this article and extract.
- Exit the SmartEncrypt software.
- Run the extracted registry file on affected machines to apply the required registry updates.
- Restart the SmartEncrypt software.
Good to know...
- Version 1.7.1212 or later of the SmartEncrypt desktop client for Windows is required.
- For best results, ensure that the SmartEncrypt software is not running when applying registry updates.
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